Gain Capital UK Limited

On 20 January 2011 the Financial Services Authority (the FSA) fined City Index Limited £490,000 for failures in transaction reporting between 5 November 2007 and 21 September 2009. The firm breached SUP 17 (transaction reporting requirements) and Principles 2 and 3 (Principle 2 requires firms to conduct business with due skill, care and diligence; Principle 3 requires firms to take reasonable care to organise and control their affairs). The FSA found City Index failed to report about 55,000 transactions and submitted roughly 1,970,000 reports with one or more data fields completed incorrectly (nearly 60% of its reportable transactions), primarily because it did not identify fundamental errors after implementing a new trading platform and had inadequate reporting processes and controls; the FCA register entry records the financial penalty and does not record other consequences such as redress, a settlement discount or an appeal.

The Financial Services Authority (FSA) fined City Index Ltd £35,000 (recorded 23 March 2005) for producing misleading financial promotions for spread betting and CFDs that were communicated between September and November 2003. The promotions, run in national newspapers, magazines and on carrier bags, failed to give a clear, simple and prominent warning that a customer’s liability may exceed their initial deposit; a carrier‑bag promotion offering a “free £25 bet” required an initial spread bet (so was not free). The FSA also found that City Index had ineffective systems and controls for approving financial promotions; the register entry records only the financial penalty and does not record any redress, settlement discount or appeal.